For Australian businesses
AI for small business.
Put a consistent process around enquiries, quote follow-ups and reminders, using your business information and a clear handover to you.
Tell us about your business and what you need.
AI at spareday
Start with a job your business repeats.
AI for small business can help interpret an enquiry or prepare a response. Automation follows agreed rules to move a task forward, such as sending a reminder when an appointment approaches.
spareday helps you work out which approach fits the task and what your existing software can already do. We agree the wording, connections and checks around a practical first workflow before expanding to other jobs.
What’s included
Useful starting points for a small team.
The right scope comes from how your business works. These are examples to assess, rather than a package every business needs.
- Enquiry acknowledgements
- Confirm an enquiry has arrived, collect the agreed details and direct it to the right person.
- Quote follow-ups
- Send an approved follow-up at the agreed time and stop when the customer responds, declines or asks to stop.
- Appointment reminders
- Remind customers about a confirmed booking and explain how to request a change. Availability still needs to be checked before a new time is confirmed.
- Review requests
- Make asking for feedback a consistent step after completed work, with the wording and recipients agreed in advance.
- Internal handovers
- Create a task, update an agreed record or flag an exception so a request does not depend on someone remembering it later.
How it works
One complete process, from trigger to handover.
The setup includes ordinary requests and the cases where software should stop and ask for help.
- Choose the repeated job
- List the steps, how often they happen and the tools involved. Pick a task with enough volume and a result you can check.
- Approve the business information
- Agree service details, message wording, timing and limits. Decide who receives questions the workflow cannot handle.
- Connect and test
- Check what your inbox, calendar or business software supports. Test replies, cancellations, duplicate requests and unavailable connections.
- Review and maintain
- Check early activity with the people doing the work. Agree how to pause the process, handle faults and update it when your business changes.
Choosing what is worthwhile
Use your own records to set the priority.
A quote follow-up may be useful where many quotes go unanswered; another business may need clearer appointment reminders or better enquiry routing. Check the frequency, staff effort and existing response process rather than assuming the same first job for everyone.
If a task happens rarely or your current software already handles it well, a separate build may add little. AI strategy consulting can help when you need to compare several possible projects.
The task also changes with the industry. See the examples for accountants, bookkeepers, trades, real estate and retailers. These describe possible uses, not proof that every connection will fit your business.
Keeping control
Define what it may say and what it must ask you.
An assistant should use the business information you approve and identify itself clearly. Job-specific prices, unfamiliar requests and promises beyond the agreed scope go to a person. It should not invent an answer because a customer asks confidently.
You need a practical way to review messages and pause the workflow. What we build runs on accounts in your business's name, so it keeps working if you stop working with us. Information access and running costs are agreed in the scope. A build may depend on third-party software that still needs an active subscription.
For further examples, read about mortgage brokers, lawyers, healthcare and ecommerce. Professional decisions stay with the people responsible for them.
For independent background, the Australian Government explains AI in business and choosing digital tools.
From clients
What clients say about working with spareday
“Excellent in all facets of web design with particular expertise in SEO and email marketing. Online visibility has skyrocketed since working Reece which translates as flawless customer relations, new leads and new customers.”
“He didn’t just build me a great website, he created an easy-to-manage system that allows me to make updates myself whenever I need to. He has spared me so much time doing all of this myself!”
“He was able to take our rough ideas, from concept through to reality. The site has provided an influx of new members, helping to keep our club viable.”
“Huge shoutout to Reece for building my website for Hughesys Painting Services. Since it went live my phone hasn’t stopped ringing.”
A few practical details
Before we get started.
Do I need to know how to build an automation?
No. You explain the job, provide accurate business information and approve the intended behaviour. We handle the agreed setup and explain how you review or pause it.
Does every task need AI?
No. A scheduled reminder or a straightforward acknowledgement may only need ordinary rules. AI is considered where interpreting varied information would help.
Can we keep our existing software?
We check the current features and available connections first. What can be joined depends on your tools and account permissions.
Will it quote prices or confirm appointments?
Only agreed actions are enabled. Job-specific quotes stay with you; an appointment can only be confirmed through a suitable checked booking process.
How much does it cost?
The quote depends on the task, connections and support required. It sets out the build and relevant ongoing costs before you decide.
Who you’ll work with
Hi, I’m Reece.
I run spareday from Newcastle. Tell me what your business needs and what is already in place. I’ll work through the scope with you and explain the proposed work before you decide.
Find us
spareday in Newcastle.
12 Grey Street, Wickham, Newcastle NSW 2293.
Your next step
Tell us which job keeps getting left behind.
Describe the task and the tools you use. We’ll discuss whether a simpler process, existing feature or new build fits, then send a free growth plan, price included.
Or call 0485 017 387.