For Australian businesses
AI for healthcare.
Send appointment reminders, offer cancelled appointments to your waitlist and collect intake forms before the visit.
Tell us about your business and what you need.
AI at spareday
Automate the administration around appointments.
AI for healthcare, used this way, means appointment administration: reminders, waitlists, intake forms and recalls. It never comes near clinical work.
Reminders, waitlists, intake forms and recalls take reception time, and much of the work follows clear rules. spareday automates that administration using the practice’s own wording, and the practice approves every message.
What it handles
Reminders, waitlists, forms and recalls.
Automation starts a job on its own: an appointment is a day away, so a reminder goes out. AI can also read a patient's reply, such as a request to move the time, and respond in the practice's words within the rules you set.
- Appointment reminders
- A message a few days out and another the day before, each with a way to change the time rather than only cancel.
- Waitlist offers
- When a slot is cancelled, it is offered to the people waiting, and the first to accept is booked.
- Intake forms before the visit
- Sent when the appointment is made, completed at home and on file before the patient arrives.
- Follow-ups and recalls
- A check-in after treatment and a reminder when the next visit is due, without anyone keeping a list.
Why practices use it
Reminders help patients keep appointments.
A cancellation with notice can often be offered to someone on the waitlist. Some missed appointments are bookings made weeks earlier and forgotten, which a reminder can help with.
If reception already rings every patient two days out and the book is full, you may not need this, and we will say so.
How it works
Start with the task that takes the most time.
Your practice software holds the appointments, recalls and records. What it does not do is chase a patient, work through a waitlist or collect a form before the visit. Those gaps are what we automate, one at a time.
- Write down the administration
- What goes out, when, and what happens when a patient replies asking to move.
- Choose the first job
- Reminders are often first, but your own appointment book decides.
- Approve the wording and connect it
- The practice approves every message. We check how your practice software can share bookings and cancellations; nothing is replaced or migrated.
- Run it watched, then start the next
- A person approves each message during a supervised period, so staff review unexpected situations first.
Clear limits
Nothing clinical.
It gives no advice, triages nobody and says nothing about a condition, a result or a treatment. A clinical question goes to a person every time. It can say a result is ready to discuss and arrange the appointment; it never says what the result is.
Health information has the strictest handling under the Privacy Act 1988. Patient information stays on accounts the practice controls, and how it is handled is agreed in writing before anything is built. Every message it sends can be read afterwards.
You own what we build. It runs on accounts in the practice's name, including the number messages send from, and keeps working if you stop working with us. Ongoing support is agreed in the scope.
For other businesses, see AI for small business and AI for accountants. For independent background, the Australian Government explains AI in business and choosing digital tools.
From clients
What clients say about working with spareday
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“Huge shoutout to Reece for building my website for Hughesys Painting Services. Since it went live my phone hasn’t stopped ringing.”
A few practical details
Before we get started.
Does it do anything clinical?
No. It gives no advice, triages nobody and says nothing about a condition, a result or a treatment. Anything clinical goes to a person every time.
Where does patient information go?
It stays on accounts the practice controls, handled to the standard the Privacy Act sets for health information. The handling is agreed in writing before anything is built.
Does it work with my practice management software?
It connects to what you already run rather than replacing it. We check what your software allows before quoting.
Can it fill a cancellation?
Yes. The slot is offered to the people on the waitlist, and the first to accept is booked.
What do you need for a quote?
Tell us your practice software, how reminders and waitlists work today and which job takes reception the most time. We discuss the scope and send a free growth plan, price included.
Who you’ll work with
Hi, I’m Reece.
I run spareday from Newcastle. Tell me what your business needs and what is already in place. I’ll work through the scope with you and explain the proposed work before you decide.
Find us
spareday in Newcastle.
12 Grey Street, Wickham, Newcastle NSW 2293.
Your next step
Tell us which admin task takes the most time.
Describe how reminders, waitlists and forms work today. We’ll discuss a defined scope and send a free growth plan, price included.
Or call 0485 017 387.