The terms you agree to when you work with us.
Last updated 31 August 2026
These terms apply to the marketing services spareday provides to its clients, and to your use of this website. spareday is a small Australian business based in Newcastle, New South Wales. If you have a question about anything here, email hello@spareday.ai.
We provide marketing services to small businesses. Depending on what you engage us for, that can include your website, search engine optimisation, your Google Business Profile, advertising on Google and Meta, lead capture and follow up, and reporting on how the work is performing. What is included in your engagement is what we set out in writing to you before you start.
The build and its initial period of service are paid up front. When that period ends, the engagement ends unless you choose in writing to continue with ongoing service. We agree the work, fees and advertising budget in writing before work begins. The client agreement you sign sets out the terms of your engagement.
The initial period is fixed. Change-of-mind refunds, ending the engagement for a failure to perform, our right to end it, refunds for unserved days and the handover of your build are set out in your signed client agreement. Nothing in these website terms or the client agreement removes your rights under Australian Consumer Law. Advertising budget we hold and have not spent remains yours.
The build fee is payable up front before work starts. Optional ongoing service, if you choose it afterwards, is paid in advance on the schedule in your client agreement. Advertising spend is separate. We are registered for GST and show the GST and total payable in your written offer and tax invoices. If a payment fails we will tell you and may pause work until it is resolved. All amounts are in Australian dollars.
Advertising spend is separate from our fee unless we have told you in writing that it is included. Where you fund advertising, that money is paid to the advertising platform, not to us.
To do the work we usually need access to your website, your advertising and analytics accounts, your Google Business Profile, and any photos, logos or written material you want us to use. You confirm that you own that material or have permission to use it, and that you may grant us access to those accounts.
We will ask you to review and approve things such as page copy, advertisements and campaign settings. If we cannot reach you for an approval, the work waits. We will not publish something you have not seen where your approval was required.
Where we manage an advertising or business account on your behalf, we do so with your authorisation and only for the work you have engaged us for. Your accounts and the data in them remain yours. When the engagement ends, we remove our access on request and you keep the accounts.
Once you have paid for it, the finished work we produce for you is yours to keep and use: your website pages, your written copy, your advertisements and your images. Our own templates, processes, internal tools and anything we built before or outside your engagement stay ours.
We will do the work carefully and to a professional standard. We cannot promise a particular ranking, a number of enquiries, a cost per enquiry, or a level of revenue. Search engines and advertising platforms are outside our control, they change their rules without notice, and results depend on your market, your pricing and how quickly you follow up on the enquiries we send you.
Where we have given you a written guarantee, that guarantee applies on the terms we set out in it and nothing here reduces it.
Our work relies on services run by others, including Google, Meta, your website host and your payment provider. We are not responsible for their outages, policy decisions, account suspensions or price changes. If one of them affects your work, we will tell you and we will do what we reasonably can to fix it.
We keep what you tell us about your business confidential, and we expect the same of what we share with you about how we work. Either of us may still disclose information where the law requires it.
Nothing in these website terms excludes a right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. Liability for the services is set out in your signed client agreement. These website terms do not replace that agreement.
The initial engagement and any optional ongoing service end under the terms of your signed client agreement. That agreement sets out notice, refunds, failure-to-perform remedies and handover. Your statutory rights remain unaffected.
This website is provided for information. The content on it is ours and you may not copy it for commercial use without permission. We may change or remove pages at any time. Anything you submit through a form on this site is handled under our privacy policy.
We may update these terms. If we do, we will change the date at the top of this page, and we will tell existing clients in writing before a change affects them. The terms that apply to you are the ones in place when you agreed to your engagement, unless you agree to the new ones.
These terms are governed by the laws of New South Wales, Australia, and both of us submit to the courts of that state.
spareday
Newcastle, New South Wales, Australia
Contact: hello@spareday.ai