The terms you agree to when you work with us.
Last updated 31 August 2026
These terms apply to the marketing services spareday provides to its clients, and to your use of this website. spareday is a small Australian business based in Newcastle, New South Wales. If you have a question about anything here, email hello@spareday.ai.
We provide marketing services to small businesses. Depending on what you engage us for, that can include your website, search engine optimisation, your Google Business Profile, advertising on Google and Meta, lead capture and follow up, and reporting on how the work is performing. What is included in your engagement is what we set out in writing to you before you start.
Our services are provided month to month. There is no minimum term. Fees, inclusions and any setup amount are the ones we put in writing to you before the work begins, and they do not change during a month without your agreement.
You can stop at any time. Tell us in writing before your next monthly payment and we will not charge it. Work already completed and any advertising already booked or spent is not refunded.
Fees are payable monthly in advance. Any setup fee is payable in full before work starts. If a payment fails we will tell you, and we may pause the work until it is resolved. All amounts are in Australian dollars.
Advertising spend is separate from our fee unless we have told you in writing that it is included. Where you fund advertising, that money is paid to the advertising platform, not to us.
To do the work we usually need access to your website, your advertising and analytics accounts, your Google Business Profile, and any photos, logos or written material you want us to use. You confirm that you own that material or have permission to use it, and that you may grant us access to those accounts.
We will ask you to review and approve things such as page copy, advertisements and campaign settings. If we cannot reach you for an approval, the work waits. We will not publish something you have not seen where your approval was required.
Where we manage an advertising or business account on your behalf, we do so with your authorisation and only for the work you have engaged us for. Your accounts and the data in them remain yours. When the engagement ends, we remove our access on request and you keep the accounts.
Once you have paid for it, the finished work we produce for you is yours to keep and use: your website pages, your written copy, your advertisements and your images. Our own templates, processes, internal tools and anything we built before or outside your engagement stay ours.
We will do the work carefully and to a professional standard. We cannot promise a particular ranking, a number of enquiries, a cost per enquiry, or a level of revenue. Search engines and advertising platforms are outside our control, they change their rules without notice, and results depend on your market, your pricing and how quickly you follow up on the enquiries we send you.
Where we have given you a written guarantee, that guarantee applies on the terms we set out in it and nothing here reduces it.
Our work relies on services run by others, including Google, Meta, your website host and your payment provider. We are not responsible for their outages, policy decisions, account suspensions or price changes. If one of them affects your work, we will tell you and we will do what we reasonably can to fix it.
We keep what you tell us about your business confidential, and we expect the same of what we share with you about how we work. Either of us may still disclose information where the law requires it.
Nothing in these terms excludes any right you have under the Australian Consumer Law. Where we are permitted to limit our liability, our total liability to you for any claim is limited to the fees you paid us in the three months before the claim arose. Neither of us is liable to the other for indirect or consequential loss, including lost profits.
Either of us may end the engagement in writing before the next monthly payment. We may end it immediately if fees remain unpaid, if we are asked to do something unlawful or misleading, or if the working relationship has broken down. On ending, we will hand over your accounts and the finished work you have paid for.
This website is provided for information. The content on it is ours and you may not copy it for commercial use without permission. We may change or remove pages at any time. Anything you submit through a form on this site is handled under our privacy policy.
We may update these terms. If we do, we will change the date at the top of this page, and we will tell existing clients in writing before a change affects them. The terms that apply to you are the ones in place when you agreed to your engagement, unless you agree to the new ones.
These terms are governed by the laws of New South Wales, Australia, and both of us submit to the courts of that state.
spareday
Newcastle, New South Wales, Australia
Contact: hello@spareday.ai