For Australian businesses
Missed-call
text back
for tradies.
Send an automatic text when you cannot answer, so the caller can tell you what they need and where.
Tell us about your business and what you need.
Missed-call text back at spareday
Reply to calls while you are on the tools.
Missed-call text back for tradies sends a short text within a minute to anyone whose call goes unanswered. The caller can describe the job in writing, and you reply when you have a moment.
spareday sets up missed-call text back for trade businesses. You approve the message, choose where replies go and decide how you follow up. Based in Newcastle, spareday works with businesses across Australia.
What’s included
A text that asks about the job.
In a one or two person trade business, the person who could answer is usually the one doing the work. The text tells the caller you will reply and collects the basics.
- Your wording
- A short message in your business’s voice, saying you could not answer and asking about the job.
- Useful questions
- What they need done, the suburb and how soon they need someone.
- Replies where you want them
- Replies arrive by text, or in email or job software where that connection is supported.
- A note for landline callers
- Landline callers cannot receive a text, so your voicemail still matters for them.
How it works
Check the calls, then approve the message.
The setup starts with when calls go unanswered, including evenings, and how you prefer to reply.
- Look at your current calls
- Share roughly how many calls go unanswered and at what times of day. That shows whether a text-back is worth setting up.
- Approve the wording
- Agree what the text says and what it asks for: what they need done, the suburb and how soon. Nothing is sent that you have not approved.
- Connect your number
- We check your phone provider first. Where the provider supports it, the text-back runs on the number you already use.
- Test before it starts
- Test calls confirm that the text arrives and that replies reach the right person.
Clear limits
The text collects details. You give the price.
The text does not answer the phone or quote. A customer who wants to talk straight away still waits for your call.
The phone service and message accounts sit in your business’s name, so the setup keeps working if you stop working with us. Ongoing support is agreed in the quote.
If someone in your business already answers calls reliably, you may not need this, and we will say so. Trade-specific versions are on plumbers, electricians, builders, HVAC, fencing, landscapers, pest control, mechanics and cleaners. To log replies against each job, see missed-call text back with CRM integration; for the rest of the follow-up, AI for trades.
For independent background, the Australian Government explains AI in business and choosing digital tools.
From clients
What clients say about working with spareday
“Excellent in all facets of web design with particular expertise in SEO and email marketing. Online visibility has skyrocketed since working Reece which translates as flawless customer relations, new leads and new customers.”
“He didn’t just build me a great website, he created an easy-to-manage system that allows me to make updates myself whenever I need to. He has spared me so much time doing all of this myself!”
“He was able to take our rough ideas, from concept through to reality. The site has provided an influx of new members, helping to keep our club viable.”
“Huge shoutout to Reece for building my website for Hughesys Painting Services. Since it went live my phone hasn’t stopped ringing.”
A few practical details
Before we get started.
Does it answer the phone?
No. It sends a text after a call goes unanswered. A caller who needs to speak with someone straight away still waits for your callback.
Does it work on my existing number?
Usually, yes. We check your phone provider before quoting. It cannot send a text to a caller ringing from a landline.
Will it quote a job?
No. It asks what they need and where. The price comes from you.
Is a text back enough, or do I need a receptionist?
For many one-person businesses a text back is enough. If you want calls answered by voice, see the AI receptionist for tradies.
What should I send for a quote?
Roughly how many calls go unanswered, when they arrive, your phone provider and where you want replies to go. We discuss the setup and provide a free quote.
Who you’ll work with
Hi, I’m Reece.
I run spareday from Newcastle. Tell me what your business needs and what is already in place. I’ll work through the scope with you and explain the proposed work before you decide.
Find us
spareday in Newcastle.
12 Grey Street, Wickham, Newcastle NSW 2293.
Your next step
Tell us how calls reach you on the tools.
Share your call volume, phone setup and how you like to reply. We’ll discuss the setup and provide a free quote.
Get a free quoteOr call 0485 017 387.