Google reviews
for dentists.

What’s included

A simple request, sent at the right point.

Clinicians are busy in the chair and the front desk is taking payments, so a request that depends on someone remembering is easy to miss. An automatic request from the practice goes to every patient at the same point.

Your wording

A short request in your business’s voice, sent to every patient at the point you choose.

A direct link

One tap opens your Google review form, so nobody has to search for your listing.

Consistent timing

The request goes out at the same point for everyone, so nobody has to remember to ask.

Replies to reviews

A short, polite reply to each review, including the critical ones.

When to ask

Ask at a set point, for every patient.

Choose points that apply to everyone, so the request is never selective.

The end of a treatment plan

A natural point, and the clinician can mention it.

After a same-day emergency appointment

Once the immediate problem has been treated.

After the visit types you choose

Sent automatically, so it does not depend on who is at the desk.

Pick the moment

Choose the point in your work when customers can judge it fairly.

Write the message

Short, in your words, with a link straight to your review form.

Send it to every customer

Automatically where your systems allow, at the same point for everyone.

Reply to what comes in

Briefly and politely, including to critical reviews.

Within the rules

Follow Google’s review rules.

No incentives

No discount, gift or donation in return for a review, under any name. It breaks Google’s policy, and the reviews can be removed later.

Ask everyone the same way

Choosing who to ask based on how they feel is called gating, and it breaks Google’s policy.

Real customers only

Every review comes from a real customer. Nobody in the business writes them.

Advertising a health service has its own rules, including Ahpra’s guidance on testimonials. Reviews on your Google profile are separate from your advertising, so do not copy them into ads or onto your website. Keep replies brief and general.

The review link and any messaging accounts sit in your business’s name, so the setup keeps working if you stop working with us. Ongoing support is agreed in the quote.

If your reviews are already recent and steady, you may not need this, and we will say so. For your website, see web design for dentists; to help new patients find you, local SEO for dentists. The same service for other practices is on physios, gyms, lawyers, mortgage brokers and cafes, or read about spareday.