Google reviews
for physios.

What’s included

A simple request, sent at the right point.

The request comes from the clinic rather than the treating physio, which keeps it comfortable to decline. It goes to every patient at the same point.

Your wording

A short request in your business’s voice, sent to every patient, from the clinic.

A direct link

One tap opens your Google review form, so nobody has to search for your listing.

Consistent timing

The request goes out at the same point for everyone, so nobody has to remember to ask.

Replies to reviews

A short, polite reply to each review, including the critical ones.

When to ask

Ask from the clinic, at a set point.

Use the same point for every patient.

From the clinic, not the physio

It keeps the clinical relationship clear.

At the end of a treatment plan

A natural point for every patient.

To every patient, in one tap

A link straight to the review form.

Pick the moment

Choose the point in your work when customers can judge it fairly.

Write the message

Short, in your words, with a link straight to your review form.

Send it to every customer

Automatically where your systems allow, at the same point for everyone.

Reply to what comes in

Briefly and politely, including to critical reviews.

Within the rules

Follow Google’s review rules.

No incentives

No discount, gift or donation in return for a review, under any name. It breaks Google’s policy, and the reviews can be removed later.

Ask everyone the same way

Choosing who to ask based on how they feel is called gating, and it breaks Google’s policy.

Real customers only

Every review comes from a real customer. Nobody in the business writes them.

Advertising a health service has its own rules, including Ahpra’s guidance on testimonials. Keep reviews on your Google profile and do not copy them into advertising. Replies stay brief and general.

The review link and any messaging accounts sit in your business’s name, so the setup keeps working if you stop working with us. Ongoing support is agreed in the quote.

If your reviews are already recent and steady, you may not need this, and we will say so. To help new patients find you, see local SEO for physios; for calls you cannot answer, missed-call text back for physios. The same service for other businesses is on dentists and cafes.