For Australian businesses
Google reviews
for lawyers.
Ask every client at the close of a matter, under one fixed rule, and reply without any detail about the matter.
Tell us about your business and what you need.
Google reviews at spareday
Ask every customer the same way.
Google reviews for lawyers come from asking each customer at a consistent point, with a short message that links straight to your review form.
spareday sets up the request, the timing and a routine for replying, within Google’s rules. You approve the wording, and every customer is asked the same way. Based in Newcastle, spareday works with businesses across Australia.
What’s included
A simple request, sent at the right point.
A single rule for every client keeps the request consistent. The message is short and discreet, and the firm approves it before anything is sent.
- Your wording
- A short request in your business’s voice, sent to every client at the close of a matter.
- A direct link
- One tap opens your Google review form, so nobody has to search for your listing.
- Consistent timing
- The request goes out at the same point for everyone, so nobody has to remember to ask.
- Replies to reviews
- A short, polite reply to each review, including the critical ones.
When to ask
One rule, set once.
The request goes out at the same stage for every matter.
- At the close of the matter
- While the client remembers the work.
- To every client
- The same way, whatever the outcome.
- Sensitive matters handled with care
- Some clients will not want to write one, and that is fine.
- Pick the moment
- Choose the point in your work when customers can judge it fairly.
- Write the message
- Short, in your words, with a link straight to your review form.
- Send it to every customer
- Automatically where your systems allow, at the same point for everyone.
- Reply to what comes in
- Briefly and politely, including to critical reviews.
Within the rules
Follow Google’s review rules.
- No incentives
- No discount, gift or donation in return for a review, under any name. It breaks Google’s policy, and the reviews can be removed later.
- Ask everyone the same way
- Choosing who to ask based on how they feel is called gating, and it breaks Google’s policy.
- Real customers only
- Every review comes from a real customer. Nobody in the business writes them.
Your professional obligations, including confidentiality, apply to every reply. Keep replies to a brief thank you. To a critical review, say the firm cannot discuss any matter publicly and offer to speak directly.
The review link and any messaging accounts sit in your business’s name, so the setup keeps working if you stop working with us. Ongoing support is agreed in the quote.
If your reviews are already recent and steady, you may not need this, and we will say so. For calls and administration, see the AI receptionist for lawyers, missed-call text back for lawyers and AI for lawyers. The same service for other professions is on dentists and mortgage brokers.
From clients
What clients say about working with spareday
“Excellent in all facets of web design with particular expertise in SEO and email marketing. Online visibility has skyrocketed since working Reece which translates as flawless customer relations, new leads and new customers.”
“He didn’t just build me a great website, he created an easy-to-manage system that allows me to make updates myself whenever I need to. He has spared me so much time doing all of this myself!”
“He was able to take our rough ideas, from concept through to reality. The site has provided an influx of new members, helping to keep our club viable.”
“Huge shoutout to Reece for building my website for Hughesys Painting Services. Since it went live my phone hasn’t stopped ringing.”
Official guidance
For independent background, read the official guidance on local rankings and requesting customer reviews.
A few practical details
Before we get started.
Can we offer something in return for a review?
No. Any incentive, including a discount or a donation, breaks Google’s policy, and the reviews can be removed.
Can we only ask customers we know were happy?
No. Asking selectively is called gating and breaks Google’s policy. The request goes to every customer at the same point.
When should a firm ask?
At the close of each matter, for every client, under one fixed rule.
How should we reply?
A brief thank you to a positive review. To a critical one, say the firm cannot discuss any matter publicly and offer to speak directly. Never add detail, even to correct it.
What should I send for a quote?
How your work finishes, how you contact customers and how you ask for reviews now. We discuss the setup and provide a free quote.
Who you’ll work with
Hi, I’m Reece.
I run spareday from Newcastle. Tell me what your business needs and what is already in place. I’ll work through the scope with you and explain the proposed work before you decide.
Find us
spareday in Newcastle.
12 Grey Street, Wickham, Newcastle NSW 2293.
Your next step
Tell us how matters close.
Describe how matters close and how the firm contacts clients. We’ll discuss the setup and provide a free quote.
Get a free quoteOr call 0485 017 387.