Missed-call
text back
for real estate agents.

What’s included

A text that asks which property and what they need.

Agency numbers appear on signboards and listings, so calls arrive at all hours, including during open homes. The text collects the basics, so the agent who replies knows the context.

Your wording

A short message in your agency’s voice, saying you could not answer and asking how you can help.

Useful questions

The property address or listing, and whether they want to inspect, ask a question or discuss selling.

Replies to the right agent

Replies go to the listing agent, the office or your CRM where that connection is supported.

A note for landline callers

Landline callers cannot receive a text, so your voicemail still matters for them.

How it works

Check the calls, then approve the message.

The setup starts with when calls go unanswered, often on Saturdays, and who returns them.

Look at your current calls

Share roughly how many calls go unanswered and at what times of day. That shows whether a text-back is worth setting up.

Approve the wording

Agree what the text says and what it asks for: the property, and whether they want to inspect, ask a question or sell. Nothing is sent that you have not approved.

Connect your number

We check your phone provider first. Where the provider supports it, the text-back runs on the number you already use.

Test before it starts

Test calls confirm that the text arrives and that replies reach the right person.

Clear limits

Price and inspections stay with an agent.

The text says nothing about price and does not book inspections. It gathers the details so an agent can offer a time.

The phone service and message accounts sit in your business’s name, so the setup keeps working if you stop working with us. Ongoing support is agreed in the quote.

If someone in your business already answers calls reliably, you may not need this, and we will say so. The same service for other businesses is on mortgage brokers, lawyers, gyms, NDIS providers and physios. For follow-up after the first reply, see lead follow-up for real estate agents.

For independent background, the Australian Government explains AI in business and choosing digital tools.