For Australian businesses
Missed-call
text back
for lawyers.
Send a short, discreet text when the firm cannot answer, asking only for a good time to call back.
Tell us about your business and what you need.
Missed-call text back at spareday
A discreet reply to unanswered first calls.
Missed-call text back for lawyers sends a short text within a minute to anyone whose call goes unanswered. It tells the caller someone from the firm will call back and asks for a convenient time.
spareday sets up missed-call text back for law firms. You approve the message, choose where replies go and decide how you follow up. Based in Newcastle, spareday works with businesses across Australia.
What’s included
A short message that asks for nothing sensitive.
People often call a law firm about something personal. The text acknowledges the call without asking the caller to describe their matter.
- Your wording
- A brief message in the firm’s voice, confirming that someone will call back.
- One question
- A good time to call, and nothing about the matter itself.
- Replies to the right person
- Replies go to reception, a practitioner or the firm’s system, as you decide.
- A note for landline callers
- Landline callers cannot receive a text, so the firm’s voicemail still matters for them.
How it works
Check the calls, then approve the message.
The setup starts with how first calls reach the firm now and who returns them.
- Look at your current calls
- Share roughly how many calls go unanswered and at what times of day. That shows whether a text-back is worth setting up.
- Approve the wording
- Agree what the text says and what it asks for: a good time to call back, and nothing more. Nothing is sent that you have not approved.
- Connect your number
- We check your phone provider first. Where the provider supports it, the text-back runs on the number you already use.
- Test before it starts
- Test calls confirm that the text arrives and that replies reach the right person.
Clear limits
Advice and fees stay with a practitioner.
The text gives no legal advice, general or otherwise, and no fee information. It does not invite the caller to describe their matter, because sensitive details belong in a conversation.
It is not a receptionist or an after-hours service. For those, see the AI receptionist for lawyers; for the firm’s wider administration, AI for lawyers; and for reviews, Google reviews for lawyers. The same service for other businesses is on mortgage brokers and real estate agents.
The phone service and message accounts sit in your business’s name, so the setup keeps working if you stop working with us. Ongoing support is agreed in the quote.
For independent background, the Australian Government explains AI in business and choosing digital tools.
From clients
What clients say about working with spareday
“Excellent in all facets of web design with particular expertise in SEO and email marketing. Online visibility has skyrocketed since working Reece which translates as flawless customer relations, new leads and new customers.”
“He didn’t just build me a great website, he created an easy-to-manage system that allows me to make updates myself whenever I need to. He has spared me so much time doing all of this myself!”
“He was able to take our rough ideas, from concept through to reality. The site has provided an influx of new members, helping to keep our club viable.”
“Huge shoutout to Reece for building my website for Hughesys Painting Services. Since it went live my phone hasn’t stopped ringing.”
A few practical details
Before we get started.
Does it answer the phone?
No. It sends a text after a call goes unanswered. A caller who needs to speak with someone straight away still waits for your callback.
Does it work on my existing number?
Usually, yes. We check your phone provider before quoting. It cannot send a text to a caller ringing from a landline.
Will it ask the caller about their matter?
No. It asks only for a good time to call back. Details are discussed with a practitioner.
Does it give legal advice?
No. It gives no advice of any kind and no fee information.
What should I send for a quote?
Roughly how many calls go unanswered, when they arrive, your phone provider and where you want replies to go. We discuss the setup and provide a free quote.
Who you’ll work with
Hi, I’m Reece.
I run spareday from Newcastle. Tell me what your business needs and what is already in place. I’ll work through the scope with you and explain the proposed work before you decide.
Find us
spareday in Newcastle.
12 Grey Street, Wickham, Newcastle NSW 2293.
Your next step
Tell us how first calls reach the firm.
Share your call volume, phone setup and who returns calls. We’ll discuss the setup and provide a free quote.
Get a free quoteOr call 0485 017 387.