For Australian businesses

AI receptionist
for plumbers.

Answer calls you cannot take on a job, find out what has gone wrong and where, and book the job or pass urgent calls to you straight away.

Get a free quote

Tell us about your business and what you need.

Belynda ScarsbrookDaniel TiwariMiranda Hailes
Five-star Google reviews from the owners we work with
A phone in a van showing a Seawall Plumbing urgent call passed to the on-call plumber concept
Concept: Seawall Plumbing urgent call passed to the on-call plumber. Not a real client.

AI receptionist at spareday

Answer calls while you are on a job.

An AI receptionist for plumbers answers in your business name, establishes what has gone wrong and where, and either books the job or passes it to you.

When you are working, the phone is hard to answer. spareday sets up an answering service that takes those calls in your business name, records what has gone wrong and where, and books the job or passes it to you.

A laptop and takeaway coffee on a table overlooking Newcastle Interchange
Newcastle Interchange, near the spareday office in Wickham, NSW

What it handles

Ordinary calls, answered in your business name.

Most plumbing calls are ordinary: what is wrong, where, whether you cover that suburb and when someone could come.

What has gone wrong, and where
Taken down properly, so your callback starts where the call left off.
Areas and services
It explains the work you do and the suburbs you cover, so it only books jobs you take on.
Bookings
Offers times from your real calendar, or passes the details to you.
Urgent calls
Burst pipes and leaks go to you or your on-call plumber immediately.

Clear limits

No quotes or promises, and people for unusual calls.

The receptionist only says what you have approved. It does not price work, and it offers only the times your calendar shows.

No quotes on unseen jobs
It can explain that call-outs are priced on inspection. It does not put a figure on a job.
No times you have not agreed
It only offers what your calendar shows.
Distressed or unusual callers go through
Passed straight to you.

How it works

Agree what it can say, then switch it on.

It is set up around your business: the work you do, the areas you cover and how you want messages passed on.

A phone on a workbench showing a Harbourline Plumbing call answered and booked for Tuesday concept screen
Concept: Harbourline Plumbing call answered and booked for Tuesday. Not a real client.
Look at your missed calls
How many calls go unanswered and when, which decides whether this is worth doing.
Write and approve what it says
You approve its wording, what it can book and where each type of call goes.
Connect it to your number and calendar
It works on your existing number. We check what your calendar or job app allows before quoting.
Test it, then switch it on
Test calls run through the awkward cases before it goes live.

Before you decide

Owned by your business.

You own what we build. It runs on accounts in your business's name, on your existing number, and keeps working if you stop working with us. Ongoing support is agreed in the scope.

A simpler option is missed-call text back, which replies in writing to any call you miss and does nothing else. For many small businesses it is enough.

If most of your calls need a real conversation, a staffed answering service may suit you better, and we will say so. See also what an AI receptionist costs to run, the AI receptionist for tradies and for lawyers, and the after-hours phone answering service. To be found in the first place, see local SEO for plumbers.

For independent background, the Australian Government explains AI in business and choosing digital tools.

From clients

What clients say about working with spareday

Joshua ThomasonGoogle review

“Excellent in all facets of web design with particular expertise in SEO and email marketing. Online visibility has skyrocketed since working Reece which translates as flawless customer relations, new leads and new customers.”

Otua Olanna
Otua OlannaGoogle review

“He didn’t just build me a great website, he created an easy-to-manage system that allows me to make updates myself whenever I need to. He has spared me so much time doing all of this myself!”

Richard GenetGoogle review

“He was able to take our rough ideas, from concept through to reality. The site has provided an influx of new members, helping to keep our club viable.”

Hughesys Painting logo
Jye HughesGoogle review

“Huge shoutout to Reece for building my website for Hughesys Painting Services. Since it went live my phone hasn’t stopped ringing.”

From Google reviews

A few practical details

Before we get started.

Will it quote a job?

No. It can explain how call-outs are priced, but never puts a figure on unseen work.

What happens with an urgent leak?

It takes the address and details and passes the call to you or your on-call plumber straight away.

Is a staffed answering service better?

For unusual or upset callers, yes, and it costs more. For ordinary calls, an AI receptionist handles most of them.

Does it work on my current number?

Yes. It answers on your existing number, and the account and recordings are in your name.

What do you need for a quote?

Tell us how many calls you miss, when, and the calendar or job app you use. We discuss the scope and provide a free quote.

Reece, smiling at a table with his laptop

Who you’ll work with

Hi, I’m Reece.

I run spareday from Newcastle. Tell me what your business needs and what is already in place. I’ll work through the scope with you and explain the proposed work before you decide.

Microsoft Certified FundamentalsITIL 4 FoundationPage Optimizer Pro Accredited AgencyBuilt with Netlify

Find us

spareday in Newcastle.

12 Grey Street, Wickham, Newcastle NSW 2293.

Your next step

Tell us how calls reach you on a job.

Describe your calls and the systems you use. We’ll discuss a defined scope and provide a free quote.

Get a free quote

Or call 0485 017 387.