For Australian businesses
AI receptionist
for lawyers.
Answer the firm’s calls, take the details of new enquiries for a conflict check, and give no advice of any kind.
Tell us about your business and what you need.
AI receptionist at spareday
Answer routine calls without interrupting practitioners.
An AI receptionist for lawyers answers the firm’s calls, takes down the caller’s details accurately and puts them in front of the right person, without giving any advice.
Many calls to a firm do not need a lawyer: whether a document arrived, which areas you practise in, or the basic details of a new enquiry. spareday sets up a receptionist for those calls, so practitioners receive a written summary instead of an interruption.
What it handles
Routine calls and new enquiries.
New enquiries are recorded carefully, with only the details the firm needs to route the call and check for conflicts.
- New enquiry details
- Name, contact, area of law and enough of the situation to route it, and nothing more.
- Conflict check first
- Details go to the firm for a conflict check before anyone engages with the matter.
- Status and routine questions
- Whether a document arrived, office hours and the areas you practise in.
- Messages for practitioners
- A written summary for the right person, so calls are returned at a sensible time.
Clear limits
It takes details and gives no advice.
It gives no view on prospects, no indication of cost and nothing that could be read as advice or as accepting a retainer. What it may say is written with the firm and approved before it is switched on.
- No legal advice
- Every question about a matter goes to a practitioner.
- No costs or prospects
- It says a practitioner will discuss those.
- No retainer by accident
- It records details for a conflict check and makes no commitment on the firm’s behalf.
How it works
Agree what it can say, then switch it on.
It is set up around your business: the work you do, the areas you cover and how you want messages passed on.
- Look at the firm’s calls
- Which calls needed a practitioner and which were routine, which decides whether this is worth doing.
- Write and approve what it says
- The firm approves its wording and where each type of call goes.
- Connect it to your number and systems
- It works on the firm’s existing number. We check what your practice management system allows before quoting.
- Test it, then switch it on
- Test calls run through the awkward cases before it goes live.
Before you decide
Owned by your firm.
You own what we build. It runs on accounts in your business's name, on your existing number, and keeps working if you stop working with us. Ongoing support is agreed in the scope.
A simpler option is missed-call text back for lawyers, which replies in writing to any call the firm misses and does nothing else.
If the firm already has a receptionist who does this well, you may not need it, and we will say so. For the firm’s wider administration, see AI for lawyers. The same service for other businesses is on the AI receptionist for accountants and AI receptionist for tradies pages.
For independent background, the Australian Government explains AI in business and choosing digital tools.
From clients
What clients say about working with spareday
“Excellent in all facets of web design with particular expertise in SEO and email marketing. Online visibility has skyrocketed since working Reece which translates as flawless customer relations, new leads and new customers.”
“He didn’t just build me a great website, he created an easy-to-manage system that allows me to make updates myself whenever I need to. He has spared me so much time doing all of this myself!”
“He was able to take our rough ideas, from concept through to reality. The site has provided an influx of new members, helping to keep our club viable.”
“Huge shoutout to Reece for building my website for Hughesys Painting Services. Since it went live my phone hasn’t stopped ringing.”
A few practical details
Before we get started.
Does it give legal advice?
No. It takes information and never gives any. Questions about a matter go to a practitioner.
How are conflicts handled?
It records the details the firm needs for a conflict check before anyone engages with the matter.
Could a call become a retainer by accident?
It is built to avoid that. It makes no commitment on the firm’s behalf, records details for a conflict check and says a practitioner will be in touch.
Where does caller information go?
Into accounts in the firm’s name. How it is handled is agreed in writing before anything is built.
What do you need for a quote?
Tell us roughly how many calls the firm takes, what they are about and the systems you use. We discuss the scope and provide a free quote.
Who you’ll work with
Hi, I’m Reece.
I run spareday from Newcastle. Tell me what your business needs and what is already in place. I’ll work through the scope with you and explain the proposed work before you decide.
Find us
spareday in Newcastle.
12 Grey Street, Wickham, Newcastle NSW 2293.
Your next step
Tell us which calls interrupt the work.
Describe the calls the firm takes and the systems involved. We’ll discuss a defined scope and provide a free quote.
Get a free quoteOr call 0485 017 387.