Google reviews
for HVAC contractors.

What’s included

A simple request, sent at the right point.

Heating and cooling work comes in different kinds, and each reaches a good moment to ask at a different time. The request is set up for each kind and sent automatically, which helps during busy seasons.

Your wording

A short request in your business’s voice, sent to install, breakdown and maintenance customers.

A direct link

One tap opens your Google review form, so nobody has to search for your listing.

Consistent timing

The request goes out at the same point for everyone, so nobody has to remember to ask.

Replies to reviews

A short, polite reply to each review, including the critical ones.

When to ask

Installs and breakdowns need different timing.

Set a point for each kind of job.

Installs, a few days later

Once the customer has used the new system.

Breakdowns, the same afternoon

Once the system is running again.

Commercial maintenance, at renewal

Once a year, the same way for every client.

Pick the moment

Choose the point in your work when customers can judge it fairly.

Write the message

Short, in your words, with a link straight to your review form.

Send it to every customer

Automatically where your systems allow, at the same point for everyone.

Reply to what comes in

Briefly and politely, including to critical reviews.

Within the rules

Follow Google’s review rules.

No incentives

No discount, gift or donation in return for a review, under any name. It breaks Google’s policy, and the reviews can be removed later.

Ask everyone the same way

Choosing who to ask based on how they feel is called gating, and it breaks Google’s policy.

Real customers only

Every review comes from a real customer. Nobody in the business writes them.

Reply briefly to every review, and take any problem to a phone call.

The review link and any messaging accounts sit in your business’s name, so the setup keeps working if you stop working with us. Ongoing support is agreed in the quote.

If your reviews are already recent and steady, you may not need this, and we will say so. To help new customers find you, see local SEO for HVAC contractors; for calls you cannot answer, missed-call text back for HVAC contractors. The same service for other trades is on landscapers and tradies.