For Australian businesses
Google review
automation.
Send a review request after each finished job, automatically, with a short text that opens your Google review form.
Tell us about your business and what you need.
How spareday helps
Ask every customer, every time.
Google review automation sends a short review request after each finished job, so every customer is asked and nobody has to remember.
Asking for reviews by hand depends on someone remembering. Automating the request means it goes out after every job, the same way. spareday sets it up within Google’s rules, so every customer is asked and none are filtered or rewarded.
What gets set up
A request after every finished job.
A text sent soon after the job reaches someone who still remembers the work.
- Sent when the job is finished
- Triggered from your job system or a simple form.
- By text first
- Email for customers who did not give a mobile number.
- Short, from your business
- Names the person who did the work and goes straight to the review screen.
- A way to opt out
- Each message identifies your business and lets the customer stop further messages.
How it works
Set up once, checked as it runs.
Most of the work is connecting the request to the moment a job is marked finished, then checking it keeps sending.
- Every customer asked the same way
- No screening question that sends only happy customers to Google.
- Nothing offered in return
- No discounts, draws or gifts for a review.
- Existing filtering switched off
- If current software screens customers first, that is turned off before anything else.
- Replies stay personal
- Requests are automatic; replies to reviews are written by a person.
- Look at what you use now
- How jobs are marked finished, and how you ask today.
- Write the message
- Short, plain and in your business’s name.
- Connect and test
- A real job, a real phone, the right review screen.
- Check it keeps sending
- And report how many requests went out.
Before you decide
Within Google’s rules.
Google does not allow incentives for reviews or asking only customers you expect to be happy. Under Australia’s spam rules, messages like these must identify your business and offer a way to opt out. Nobody can promise a number of reviews or a rating.
The review link and messaging account stay in your business's name. Ongoing work is agreed in the scope.
For trade businesses, see Google reviews for tradies. For the profile itself, see Google Business Profile optimisation.
From clients
What clients say about working with spareday
“Excellent in all facets of web design with particular expertise in SEO and email marketing. Online visibility has skyrocketed since working Reece which translates as flawless customer relations, new leads and new customers.”
“He didn’t just build me a great website, he created an easy-to-manage system that allows me to make updates myself whenever I need to. He has spared me so much time doing all of this myself!”
“He was able to take our rough ideas, from concept through to reality. The site has provided an influx of new members, helping to keep our club viable.”
“Huge shoutout to Reece for building my website for Hughesys Painting Services. Since it went live my phone hasn’t stopped ringing.”
Official guidance
For independent background, read the official guidance on local rankings and requesting customer reviews.
A few practical details
Before we get started.
When should the request go out?
Soon after the job is finished, while the customer remembers the work. A set weekly schedule reaches people who bought nothing that week.
Text or email?
Text is usually read sooner. Email suits customers who did not give a mobile number.
Can we ask only happy customers?
No. Google does not allow selectively asking for positive reviews. Everyone is asked the same way.
Will we still get the odd three-star review?
Probably. A listing with a few ordinary reviews and plain replies reads as real.
What do you need for a quote?
Tell us your business, your website address and what you want to change. We discuss the scope and provide a free quote.
Who you’ll work with
Hi, I’m Reece.
I run spareday from Newcastle. Tell me what your business needs and what is already in place. I’ll work through the scope with you and explain the proposed work before you decide.
Find us
spareday in Newcastle.
12 Grey Street, Wickham, Newcastle NSW 2293.
Your next step
Tell us how jobs are finished today.
Tell us how jobs are marked finished and how you ask for reviews now. We’ll discuss a defined scope and provide a free quote.
Get a free quoteOr call 0485 017 387.